Terms of Service for Pinbloom

Last updated: 06-09-2026  ·  Effective date: 06-09-2026

1. Agreement to These Terms

These Terms of Service (“Terms”) form a binding agreement between you and Pinbloom (“we,” “us,” or “our”) governing your use of the Pinbloom mobile application and any related services (collectively, the “Service”).

By downloading, installing, creating an account on, or using Pinbloom, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy, also available within the App, is incorporated into these Terms by reference.

2. Eligibility

You must be at least 16 years old to use Pinbloom. By creating an account, you represent and warrant that you are at least 16.

If you are between 16 and the age of majority in your jurisdiction, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

We may terminate any account we reasonably believe belongs to a person under 16.

You also represent that you are not barred from using the Service under the laws of your jurisdiction, and that you are not located in a country subject to a comprehensive embargo by Canada or listed on any applicable restricted-party list.

3. Your Account

• You must provide accurate information when creating an account and keep it current.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You must notify us promptly at pinbloom.support@gmail.com if you suspect unauthorized access to your account.
• You may not share, sell, or transfer your account to anyone else.
• One person may not maintain multiple accounts for the purpose of circumventing free-tier usage limits.

4. Licence to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use Pinbloom on a device you own or control, for your personal, non-commercial use.

This licence does not include any right to:

• Copy, modify, translate, or create derivative works of the Service
• Reverse engineer, decompile, or disassemble any part of the Service, except to the extent this restriction is prohibited by applicable law
• Rent, lease, lend, sell, redistribute, or sublicense the Service
• Remove or alter any proprietary notices
• Use automated systems (bots, scrapers, scripts) to access the Service
• Access the Service through an unofficial client or modified version of the App

5. Acceptable Use

You agree not to use Pinbloom to:

• Upload, store, or transmit content that is unlawful, infringing, defamatory, harassing, hateful, or that depicts or promotes child sexual abuse, terrorism, or violence
• Upload content you do not have the right to upload, including images subject to another person’s copyright or images of other people used without their consent
• Upload sexually explicit material, or material that violates the Google Play Developer Program Policies
• Impersonate any person or entity, or misrepresent your affiliation with anyone
• Attempt to gain unauthorized access to the Service, other users’ accounts, or our infrastructure
• Interfere with, disrupt, overload, or attempt to degrade the Service or its underlying systems
• Circumvent, disable, or attempt to defeat usage limits, entitlement checks, subscription verification, or the rewarded advertising mechanism
• Generate fraudulent ad impressions, use automated tools to trigger rewarded ads, or otherwise manipulate advertising for reward
• Use the AI features to attempt to generate content that violates these Terms or Google’s Generative AI Prohibited Use Policy
• Use the Service to develop a competing product, or to train a machine learning model
• Violate any applicable law or regulation

We may investigate and take appropriate action, including removing content, suspending or terminating accounts, and reporting to law enforcement.

6. Your Content

6.1 You own your content

You retain all ownership rights in the images, text, notes, goals, and other content you create or upload to Pinbloom (“Your Content”). We do not claim ownership of Your Content.

6.2 Limited licence to us

To operate the Service, we need permission to handle Your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, transmit, reproduce, and display Your Content solely for the purpose of providing and maintaining the Service to you, and to send the relevant text portions to our AI provider when you use an AI feature.

This licence:

• Is limited to what is technically necessary to run the Service
• Does not permit us to publish, sell, license, or publicly display Your Content
• Does not permit us to use Your Content to train our own AI models
• Terminates when you delete the relevant content or your account, subject to the retention and backup periods described in our Privacy Policy

6.3 Your responsibility

You represent and warrant that you own or have the necessary rights to Your Content, and that Your Content does not infringe any third party’s rights or violate any law.

You are solely responsible for Your Content. We do not routinely review it, and we make no commitment to monitor it.

6.4 Copyright complaints

If you believe content on the Service infringes your copyright, contact pinbloom.support@gmail.com with: a description of the work, a description of the allegedly infringing material and where it is located, your contact details, a statement of good-faith belief that the use is unauthorized, a statement that your notice is accurate, and your signature. We will respond in accordance with applicable law.

6.5 Backup

We take reasonable measures to preserve Your Content, but you are responsible for keeping your own copies of anything important to you. We are not liable for loss or corruption of Your Content.

7. AI Features: Important Disclaimers

Pinbloom offers AI-assisted goal planning: generated roadmaps, milestone suggestions, habit suggestions, and motivational messages (“AI Output”).

Please read this section carefully.

7.1 AI Output is not professional advice

AI Output is provided for personal motivational and organizational purposes only. It is not:

• Professional coaching or mentoring
• Medical, clinical, nutritional, or fitness advice
• Psychological, psychiatric, therapeutic, or mental health advice or treatment
• Financial, investment, tax, accounting, or legal advice
• Career, educational, or immigration advice

Do not rely on AI Output for any decision that carries health, financial, legal, or safety consequences. Consult a qualified professional. If you are experiencing a medical or mental health emergency, contact your local emergency services.

Nothing in the Service creates a therapist-client, physician-patient, coach-client, adviser-client, or fiduciary relationship between you and us.

7.2 AI Output may be wrong

AI Output is generated by a third-party large language model (the Google Gemini API). It is produced by statistical prediction, not reasoning about your circumstances. It may be inaccurate, incomplete, outdated, internally inconsistent, biased, generic, or entirely unsuitable for you.

We do not verify AI Output. We make no representation or warranty as to its accuracy, appropriateness, safety, or fitness for any purpose. You use it at your own risk and are solely responsible for any action you take based on it.

7.3 How AI features work

When you use an AI feature, the goal text, descriptions, notes, and plan data associated with that request are transmitted from our backend to Google’s Gemini API for processing. See Section 5 of our Privacy Policy.

Do not enter into AI features any information you would not want transmitted to and processed by a third-party AI provider, including confidential information, other people’s personal information, or sensitive health or financial details.

7.4 Ownership and uniqueness of AI Output

As between you and us, you may use AI Output for your personal purposes. We make no claim of ownership over AI Output generated for you.

However, AI Output is not unique. The same or substantially similar output may be generated for other users. We make no warranty that AI Output is original, protectable by copyright, or free of third-party rights.

7.5 Availability and limits

AI features depend on a third-party API. We may impose usage limits, change models, modify prompts, reduce or expand functionality, or suspend AI features entirely, at any time, with or without notice, including because of changes by our provider.

Free accounts are subject to a monthly limit of 30 AI generations. We may change this limit at any time.

8. Rewarded Advertising

Pinbloom shows opt-in rewarded video advertisements only. We do not display banner, interstitial, or other passive advertising.

• You will only see an advertisement if you actively choose to watch one.
• In exchange for watching a qualifying advertisement to completion, we grant an in-app benefit, such as additional AI generations.
• Advertisements are served by Google AdMob. We do not control which advertisements are shown, and we do not endorse advertised products or services.
• Before serving any advertisement, we ask for your advertising preferences. If you do not consent to personalized advertising, we serve non-personalized advertisements instead. You can change this at any time in Settings → Privacy. Declining personalized advertising does not affect your ability to earn rewards.
• Rewards have no monetary value, cannot be exchanged for cash, are not transferable, and expire when your account is closed.
• We may change, reduce, or discontinue rewards, or discontinue rewarded advertising, at any time.
• Attempting to obtain rewards fraudulently, including by automating ad views, using emulators to farm impressions, or exploiting bugs, is a material breach of these Terms and may result in immediate termination and forfeiture of rewards.
• Advertisements may fail to load for reasons outside our control. We are not obligated to grant a reward where no advertisement was viewed to completion.

9. Subscriptions and Billing

This section applies once paid subscriptions are available in the Service. Until then, Pinbloom is provided free of charge, subject to usage limits.

9.1 Purchase

Subscriptions are sold and processed through Google Play Billing. Your purchase is also subject to the Google Play Terms of Service. Subscription entitlements are managed on our behalf by RevenueCat.

Prices are displayed in the App in your local currency where supported and are inclusive or exclusive of taxes as indicated at the point of purchase.

9.2 Automatic renewal

Subscriptions renew automatically at the end of each billing period at the then-current price, and your Google Play payment method will be charged, unless you cancel at least 24 hours before the end of the current period.

9.3 Cancellation

You can cancel at any time through your Google Play account: Google Play Store → Profile → Payments & subscriptions → Subscriptions → Pinbloom → Cancel subscription.

Cancelling stops future renewals. You retain access to paid features until the end of the period you have already paid for. Cancelling does not delete your account or your content.

We cannot cancel your subscription for you. Cancellation must be done through Google Play.

9.4 Refunds

Refunds are handled by Google Play under Google’s refund policies. Contact Google Play support for refund requests.

Except where required by law, payments are non-refundable and there are no refunds or credits for partially used periods, unused features, or accounts terminated for breach of these Terms.

If you are a consumer in the EEA or UK, you have a statutory right to withdraw from a distance contract within 14 days. By purchasing and immediately accessing digital content, you request immediate performance and acknowledge that you lose that right once performance has begun, to the extent permitted by law. Nothing here limits your non-waivable statutory rights.

9.5 Free trials and promotions

If we offer a free trial, it converts to a paid subscription automatically at the end of the trial period unless you cancel beforehand. Trial eligibility is limited to one per user and may be restricted at our discretion.

9.6 Price changes

We may change subscription prices. Where required by Google Play or applicable law, we will give you advance notice and, where required, obtain your consent. Price changes take effect at your next renewal. If you do not agree, cancel before the renewal date.

10. Changes to the Service

We are continuously developing Pinbloom. We may add, modify, suspend, or discontinue features at any time, with or without notice.

Pinbloom is currently available on Android. Availability on other platforms, if any, is not guaranteed.

If we discontinue the Service entirely, we will make reasonable efforts to give you advance notice and an opportunity to export Your Content, and to provide a pro-rata refund of any prepaid subscription period where required by law.

11. Third-Party Services

The Service relies on third-party providers including Supabase, Google (Sign-In, Gemini API, AdMob, Play Billing), and RevenueCat. Your use of the Service is also subject to their terms where applicable.

We are not responsible for the acts, omissions, availability, content, or policies of third-party services, or for any advertisement or linked third-party site you may access from the Service. Interactions with advertisers are solely between you and them.

12. Our Intellectual Property

The Service, including its software, source code, design, user interface, graphics, stickers, templates, logos, and the Pinbloom name and branding, is owned by Pinbloom and protected by intellectual property law.

These Terms grant you no rights in our intellectual property beyond the licence in Section 4.

Feedback. If you send us suggestions or feedback, you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use it for any purpose without obligation or compensation to you.

13. Suspension and Termination

13.1 By you

You may stop using the Service at any time.

To close your account and delete your data, use Settings → Account → Delete Account in the App. Deletion is permanent and cannot be undone. See Section 10.2 of our Privacy Policy for exactly what is deleted and what is retained.

Deleting your account does not cancel a paid subscription. You must cancel separately through Google Play (see Section 9.3), or you will continue to be charged.

Uninstalling the App does not close your account, delete your data, or cancel your subscription.

13.2 By us

We may suspend or terminate your access, with or without notice, if:

• You materially breach these Terms
• We are required to do so by law or by a third-party provider
• Your use poses a security risk to us or other users
• Your account has been inactive for an extended period, after notice to your registered email
• We discontinue the Service

Where reasonable and lawful, we will give you notice and an opportunity to remedy a breach before terminating.

13.3 Effect of termination

On termination, your licence to use the Service ends immediately. Sections 6.3, 7, 12, 14, 15, 16, 17, 18 and 19 survive termination.

If you delete your account, your data is deleted as described in Section 10.2 of our Privacy Policy.

If we suspend or terminate your access, your data is not automatically deleted. You may still request deletion by contacting pinbloom.support@gmail.com, except where we are required to retain it to investigate a violation, resolve a dispute, or comply with law.

14. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or free of harmful components, that defects will be corrected, or that any content, including AI Output, will be accurate or reliable.

Nothing in these Terms excludes or limits any warranty, guarantee, or right that cannot be excluded or limited under the law applicable to you. If you are a consumer in the EEA, the UK, Australia, or Canada, you have statutory rights that these Terms do not affect, and this Section applies only to the extent permitted by those laws.

15. Limitation of Liability

To the maximum extent permitted by applicable law:

We, our affiliates, and our officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings, arising out of or relating to your use of or inability to use the Service, whether based on contract, tort (including negligence), strict liability, or any other theory, and whether or not we were advised of the possibility of such damages.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) the total amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) CAD 50.

Exclusions. Nothing in this Section limits liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; gross negligence or willful misconduct; or any liability that cannot be excluded or limited under applicable law.

Consumers. If you are a consumer, some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

You specifically acknowledge that we are not liable for any decision you make, or action you take or fail to take, based on AI Output, and that this exclusion is a material basis on which we offer AI features.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Pinbloom and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with: (a) Your Content; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) your misuse of the Service.

This Section does not apply to consumers to the extent prohibited by applicable consumer protection law.

17. Dispute Resolution

Informal resolution first. Before commencing any formal proceeding, please contact us at pinbloom.support@gmail.com and describe your concern. We will try in good faith to resolve it within 60 days.

No mandatory arbitration. We do not require you to arbitrate disputes. This Section does not waive your right to a jury trial, to participate in a class action, or to have a dispute heard in court. Any dispute that cannot be resolved informally may be brought in the courts identified in Section 18 (Governing Law), or in any other court of competent jurisdiction available to you under applicable law.

Small claims. Nothing in these Terms prevents either party from bringing an individual claim in small claims court, where available and appropriate.

EU/EEA consumers. You may also submit a complaint through the European Commission’s Online Dispute Resolution platform, and you retain the right to bring proceedings in the courts of your country of residence. Nothing in these Terms deprives you of the protection of mandatory provisions of the law of your habitual residence.

18. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law principles, and subject to Section 17.

If you are a consumer resident in the EEA, the UK, or another jurisdiction with mandatory consumer protection rules, this choice of law does not deprive you of the protection afforded by the mandatory laws of your country of residence.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

19. General Provisions

19.1 Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed from these Terms. The remaining provisions will continue in full force and effect.

19.2 No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision. A waiver is effective only if in writing and signed by us.

19.3 Assignment. You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets, on notice to you.

19.4 Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and us regarding the Service, and supersede any prior agreements or understandings on that subject.

19.5 Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including outages or changes at third-party providers, natural disasters, war, civil unrest, government action, or network failures.

19.6 Relationship. Nothing in these Terms creates a partnership, joint venture, employment, agency, or franchise relationship between you and us.

19.7 Notices. We may send notices to the email address associated with your account or by in-app message. You may send notices to pinbloom.support@gmail.com.

19.8 Language. These Terms are drafted in English. Any translation is provided for convenience only; the English version controls to the extent permitted by law.

19.9 Google Play. These Terms are between you and Pinbloom, not with Google. Google is not responsible for the Service or its content.

20. Changes to These Terms

We may modify these Terms at any time. We will update the “Last updated” date and, for material changes, give notice through the App or by email at least 14 days before the change takes effect.

Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, stop using the Service and close your account.

For paid subscribers, material changes take effect at your next renewal.

21. Contact

Pinbloom
Email: pinbloom.support@gmail.com
Terms of Service: pinbloom.top/terms.html
Privacy Policy: pinbloom.top/privacy.html